Reference

How statsalt Handles Your Personal Information

This Privacy Policy covers what we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, and use our platform where state law permits.

Account data you controlPayPal, Venmo, Play+ transaction privacyState-eligible access onlyData request contact availableNo third-party data sales
statsalt How statsalt Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy Request Email Send data access, correction, or deletion requests to our dedicated privacy address. We acknowledge requests within two business days and respond fully within the period required by applicable state law.
Live Chat — Account Help Our account support chat handles privacy questions alongside general account issues. Start a session from the account menu; an agent can verify your identity and escalate data requests on the spot.
Postal Address on File For formal written requests, a mailing address is listed at the bottom of this policy page. Include your registered email address so we can match the request to your account record quickly.
DATA HANDLING PRACTICES

Security, Cookies, Retention, and Your Controls

Account Security

Accounts are protected with TLS encryption and optional two-factor authentication via SMS or an authenticator app. Suspicious login attempts from unrecognized devices trigger an automatic verification step before access is granted.

Cookie Use

We use session cookies to maintain your logged-in state and analytics cookies to understand which sections of the platform you use most. You can manage non-essential cookies through the preference center in your account settings.

Data Retention

Active account data is kept for as long as your account is open. After closure, we retain records only as long as state regulations and financial audit requirements demand, then delete them on a fixed schedule.

Your Rights and Requests

Depending on your state, you may have the right to access, correct, or request deletion of personal data we hold. Submit a verified request through live chat or the privacy email listed in the contact section above.

Common Questions About Your Privacy at statsalt

These are the privacy questions we hear most. If yours isn't here, reach out through live chat or the privacy email and we'll respond within the timeframe state law requires.

No. We do not sell your personal data to advertisers or data brokers. We share data only with payment processors like PayPal and Venmo, identity verification services, and state regulators where required.

We receive a transaction reference number and the deposit amount from PayPal or Venmo. Your wallet login credentials and linked bank details stay entirely within those platforms and never reach our servers.

Play+ card numbers are tokenized at the processor before we record anything. We store only the token and last four digits — enough to show your deposit history without holding a usable card number.

Yes. Submit a verified data-access request via live chat or the privacy email. We confirm receipt within two business days and deliver a full response within the period your state law specifies.

After you close your account, contact us with a deletion request. We remove non-mandatory data promptly; any records required by state financial or audit rules are held only for the legally required period, then deleted.

We collect IP-based location data to confirm you are in an eligible state where local law permits access. Precise GPS location is only requested if the platform requires it for state-level geolocation compliance.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.